{"id":17923,"date":"2021-02-05T17:23:00","date_gmt":"2021-02-05T10:23:00","guid":{"rendered":"https:\/\/www.makewebeasy.com\/en\/blog\/?post_type=manual&#038;p=17923"},"modified":"2021-02-10T14:24:11","modified_gmt":"2021-02-10T07:24:11","slug":"website-contact-box","status":"publish","type":"manual","link":"https:\/\/www.devmakewebeasy.com\/en\/blog\/manual\/website-contact-box\/","title":{"rendered":"Website Contact Box"},"content":{"rendered":"<p><strong>Contact us text box<\/strong> allows customers to contact store owners through the contact message box system which store owners can also reply to customers&#8217; inquiries through this channel.<\/p>\n<p>1. Navigate to Manage<\/p>\n<p>2. Select Contacts &gt; Inbox<\/p>\n<p><img loading=\"lazy\" class=\"size-medium wp-image-17924 aligncenter\" src=\"https:\/\/www.makewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-10-EN-620x168.png\" alt=\"\" width=\"620\" height=\"168\" srcset=\"https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-10-EN-620x168.png 620w, https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-10-EN-920x249.png 920w, https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-10-EN-1536x416.png 1536w, https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-10-EN.png 1906w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/p>\n<p>3. If there&#8217;s a message, the system will display the information as shown. The status of the message will be &#8220;Waiting for a reply&#8221;. Click the icon shown in the picture to view the message details and reply to customers<\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17926 aligncenter\" src=\"https:\/\/www.makewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-2-EN.png\" alt=\"\" width=\"620\" height=\"150\" \/><\/p>\n<p>4. Enter message details<\/p>\n<p>5. Click the Reply button<\/p>\n<p><img loading=\"lazy\" class=\"size-medium wp-image-17927 aligncenter\" src=\"https:\/\/www.makewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-3-EN-620x224.png\" alt=\"\" width=\"620\" height=\"224\" srcset=\"https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-3-EN-620x224.png 620w, https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-3-EN-920x332.png 920w, https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-3-EN-1536x554.png 1536w, https:\/\/www.devmakewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-3-EN.png 1654w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17920 aligncenter\" src=\"https:\/\/www.makewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.2-\u0e15\u0e31\u0e49\u0e07\u0e04\u0e48\u0e32\u0e1b\u0e23\u0e30\u0e40\u0e20\u0e17\u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-4-EN.png\" alt=\"\" width=\"620\" height=\"455\" \/><\/p>\n<p style=\"text-align: center;\"><em>Contact us box results when customers enter their contact information<\/em><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-17936 aligncenter\" src=\"https:\/\/www.makewebeasy.com\/en\/blog\/wp-content\/uploads\/2021\/02\/10.1-\u0e01\u0e25\u0e48\u0e2d\u0e07\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d-4-EN.png\" alt=\"\" width=\"620\" height=\"302\" \/><\/p>\n<p style=\"text-align: center;\"><em>Customer email results when receiving a response to the message from the store owner<\/em><\/p>\n","protected":false},"featured_media":0,"template":"","manual_category":[1790],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Website Contact Box - MakeWebaEasy Blog<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.makewebeasy.com\/en\/blog\/manual\/website-contact-box\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Website Contact Box - MakeWebaEasy Blog\" \/>\n<meta name=\"twitter:description\" content=\"Contact us text box allows customers to contact store owners through the contact message box system which store owners can also reply to customers&#8217; inquiries through this channel. 1. Navigate to Manage 2. Select Contacts &gt; Inbox 3. If there&#8217;s a message, the system will display the information as shown. 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